Bologna Bed and Breakfast

Our stay was generally ok but we have some notices: - the landlady doesn't speak any English, which was problematic - it was written in the hostel conditions that taxes are included, although we had to pay some extra taxes - in hostel conditions it's written that linens are not included in mixed bedroom. They are available, which is not a problem but it should be noticed in hostel conditions - there are unclear conditions of calculating prices when changing reservation

pretto bad custumer service. No sign on the building that let you know that you arrived at the right place. luckily I found another bloke. we had to wait for an hour and a half before the owner came to lock us in. we didn't even get an apology and only said hi to the bloke but not me. afterwards she wanted me to gill in my credit card details in her phone, which safes everything to pay, which I declined. not exactly something im comfortable with. No lockers in the room; you just have to trust :(

Just not a very nice hostel overall. Wasn’t even that cheap but I had no other options in Bologna because I booked late.