Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Brak oceny

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Opis nieruchomości

Built in 1998 and renovated and expanded in 2000, the Hotel Le Cilaos, previously named Hôtel “Les Chenets”, is an elegant and comfortable hotel located in Cilaos, Reunion Island. During your stay, the staff is at your disposition to provide information and anything else you may need. The hotel, whose design was inspired by traditional Creole architecture is perched in the heart of our majestic mountains in a small charming and picturesque village, is an oasis of silence which welcomes you in the traditions of a delicious hospitality, with conviviality and courtesy. This hotel offers you an exceptional view of our mountains, easy access to the town of Cilaos and a variety of walking trails. For your comfort, Hôtel le Cilaos provides excellent service and facilities. The property offers a free Wi-Fi access in all rooms, facilities for disabled guests (for more information, please do not hesitate to contact the property), swimming pool, hot tub, spa treatments, sauna and car park. Perfect place for escape and relaxation.

The hotel Le Cilao is located in the center of Reunion Island in the heart of Cilaos. Le Cilaos is the ideal point of departure for your excursions in Reunion. From here, guests can enjoy easy access to all that the lively city has to offer. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Maison des Vins du Chai de Cilaos, Maison de la Broderie, Vidéo Club 3 Salazes and the Piton des Neiges.

The property has 46 rooms and each room is unique and named after a mountain, a bird, or one of the trees endemic to our island. Many of these rooms offer stunning views of some of the cirque’s most beautiful peaks. The hotel is composed by 8 suites and 38 double rooms (double or twin). Five of their rooms also have balconies. Each has a bathroom complete with a bathtub and hair dryer. Rooms have individual heating, satellite television, and a mini-bar to offer all of the comforts of home.

Hôtel Le Cilaos policies & conditions:

Check-in time starts at 2 pm.
Check-out time is 11 am.

Payment types accepted at this property: cash, credit card and debit card.
This property may pre-authorize your card before arrival.

Cancellation policy: 48 hours before arrival.

Taxes not included - Local occupancy tax 1 euro per person per night.

Breakfast not included. Extra-cost: 12 euros per person per day.


No 24-Hour reception. Reception open until 10 pm.
For more information, please do note hesitate to contact the property.

No curfew.

Child friendly. For more information, please do note hesitate to contact the property.

Non smoking rooms.

Wheelchair accessible. Zobacz obowiązujące zasady      

Sprawdź dostępność


  • Darmowe WiFi
  • Basen
  • Dostępne są łóżeczka dziecięce
  • Gorący prysznic
  • Jacuzzi
  • Parkowanie
  • Przystosowane dla osób niepełnosprawnych
  • Skrzynka bezpiecznego depozytu
  • Śniadanie nie wliczone
  • Dostęp do Internetu
  • Pralnia
  • Przechowalnia bagażu
  • Wypożyczalnia rowerów
Jedzenie i napoje
  • Automaty sprzedaży
  • Bar
  • Restauracja
  • Stół bilardowy