Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Camp Glenorchy Eco Retreat

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Opis nieruchomości

Camp Glenorchy is New Zealand’s first Net Zero Energy Retreat & Cabins.

It’s part of The Headwaters, an inspiring revitalisation of classic camping, cabins, group gathering and retail services in the Glenorchy community. At the end of a beautiful 40-minute drive up the scenic shores of Lake Wakatipu you’ll find Camp Glenorchy nestled near the base of the towering Richardson and Humboldt mountains.

Here natural beauty surrounds you, both in the unforgettable landscape and in the warmth of the people of Glenorchy. Whether you’re seeking time in the outdoors, memorable adventures, or some quiet time away, Camp Glenorchy is designed to inspire our visitors and guests.

We are looking forward to your stay with us at Camp Glenorchy / Mrs Woolly’s Campground, and we’re pleased to confirm your booking with a deposit of one night of your accommodation cost. The remaining balance is due on your arrival. We also require valid credit card details to hold against our cancellation policy (as well as any unpaid incidental charges or damage to the property incurred during your stay).

If your plans change for some reason, we ask that you let us know as soon as possible. As a small business in a remote rural setting, cancellations are often not easily re-booked.

Check-in time is 2pm. No room is guaranteed available until that time. If arriving prior to this time, we are happy to hold your bags for you until your room is available. If you must check-in before 2pm, please contact us to see if this is feasible; you may need to reserve the room from the previous day to ensure its availability. All guests are required to complete the registration documentation on arrival. Due to the special characteristics of our property, the check-in process may take longer than usual. Please allow 10 to 15 minutes to help us offer you the best experience.

Check-out time is 10am, and rooms must be fully vacated by this time. If you wish to extend your stay, please confirm availability with Guest Services by 2pm the day prior; due to previous bookings, guests wishing to extend their stay may be required to move rooms. In order to prepare the room for our coming guests, any personal belongings left within a room after check-out time will be carefully removed and stored. Check-outs after 10am may be available at an additional charge. Please contact Guest Services prior to check-out time to confirm availability for a late check-out.

Guests should advise Guest Services of late arrivals (after 9pm) to receive instruction on how to retrieve your room key. All guests are required to complete the registration documentation on arrival, agreeing to the above terms and conditions. In order to accommodate late arrivals and ensure agreement with the above Terms and Conditions, a copy of these Terms and Conditions will be included in late arrival instructions.

At Camp Glenorchy and Mrs Woolly’s Campground, we ask that you respect our non-smoking policy in all accommodations, common areas and buildings on site, and within the Camp public areas. Guests agrees that a $300 cleaning fee will be charged to the credit card on file for guest rooms where smoking has occurred.

Please note that a 2.5% transaction fee applies for any payments made via credit card (Mastercard, Visa, American Express, Union Pay)

Any guest making a booking must be over 18 years of age and all/any guests unaccompanied by a parent or guardian must also be over 18 years of age. Childs under the age of 3 at the moment of booking are classed as infants and stay free of charge when using existing bedding.

Camp Glenorchy and Mrs Woolly’s Campground accepts no liability where these terms & conditions are affected by 'force majeure' (certain circumstances beyond our control arise, making performance inadvisable, commercially impractical, illegal, or impossible).

On occasion and due to circumstances beyond our control, certain features or facilities may not be available and for this we accept no liability. In addition, Camp Glenorchy and Mrs Woolly’s Campground do not accept liability for any injury, loss or damage to the guest or their possessions, any member of the guest's party or any visitor with the party, arising out of or in connection with the use of the property.

Our cancellation terms are non-negotiable and for your own protection, we recommend guests purchase travel insurance. We reserve the right to refuse or cancel any reservation or booking made directly with us or via a third party. We are not obliged to justify any refusal or cancellation but will refund any deposit paid if, due to circumstances beyond our control, the accommodation or site we've reserved for you becomes unavailable or unfit for use, we will notify you as soon as possible and a refund of your deposit will be made in full. Zobacz obowiązujące zasady      

Sprawdź dostępność


  • bezpłatne śniadanie‎
  • Bezpłatny parking
  • Darmowe WiFi
  • Pościel w cenie
  • Ręczniki wliczone
  • BBQ
  • Dostępne są łóżeczka dziecięce
  • Gorący prysznic
  • Kuchnia
  • Lodówka
  • Microwave
  • Parking dla rowerów
  • Parkowanie
  • Suszarki do włosów
  • Wspólny pokój dzienny
  • Zamykane szafki
  • Dostęp do Internetu
  • Pralnia
  • Przechowalnia bagażu
  • Recepcja (ograniczone godziny)
  • Wycieczki/biuro podróży
Jedzenie i napoje
  • Miejsca do zrobienia herbaty / kawy
  • Mini-Supermarket
  • Wi-Fi